An ex-employee still has admin access to your Facebook Page. Remove it — safely.
Someone leaves the company, and months later you realise they can still post as your business, read customer messages, run ads on your card — or remove *you*. A Facebook Page with a stale admin isn't a hygiene issue; it's an open door to the audience you spent years building.
Facebook has changed how Page permissions work — the classic "Page roles" model has been replaced by Page access in the New Pages Experience — so a lot of older advice no longer matches the screens. Here's the current path.
First, see who actually has access
In the New Pages Experience there are two kinds of access: people with Facebook access (they manage the Page directly, with either full or partial control) and people with task access (they work through tools like Meta Business Suite without switching into the Page). Some people may also reach your Page through a Business Manager / business portfolio — check both.
Switch into your Page, open Settings, then Page setup → Page access. Review every name under Facebook access and Task access. Then, if your business uses Meta Business Suite or Business Manager, review Settings → People there too.
Remove their access from the Page
- 1Switch into the PageYou need full control of the Page to remove someone else's access.
- 2Open Settings → Page setup → Page accessYou'll see everyone with Facebook access and task access.
- 3Remove the former employeeNext to their name, open the menu and remove their access. Confirm with your password if asked.
- 4Repeat for InstagramIf your Instagram account is connected, check its access separately — it doesn't automatically follow.
Remove them from Meta Business Suite / Business Manager
- 1Open Business settingsIn Meta Business Suite, go to Settings. You need full control of the business portfolio to remove people.
- 2Review PeopleRemoving a person from the portfolio immediately revokes their access to the assets it holds — Pages, Instagram profiles, ad accounts.
- 3Check asset-level assignmentsUnder Accounts → Pages, select the Page and review Assign people — remove them there too if they were assigned directly.
- 4Audit the ad accountCheck ad account users and any saved payment methods — this is where stale access costs real money.
If they were the only admin
This is the hard case: you can't remove someone from a Page you don't control. Your options, in order: ask them directly to add you with full control (most people cooperate — make it easy, send the exact steps above); if the Page sits in *their* Business Manager, ask them to transfer the Page to yours; and if they're unreachable or hostile, open a case with Meta Business support and be ready to prove the business is yours — expect to provide documentation, and expect it to take time.
The honest truth: recovering a Page with zero admins on your side is slow and uncertain. It's the single best argument for the prevention list below.
Make sure this never happens again
- At least two people from the business hold full control of every Page — always.
- Run social accounts through a business portfolio owned by the company, not through whoever happened to create the Page.
- Put social accounts on the offboarding checklist: departure day = access-removal day.
- Review Page and portfolio access quarterly — it takes five minutes.
The free scan maps your domain, email, cloud, social and tools from public records — and shows what you'd lose access to tomorrow. No login, nothing to install.
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